Privacy policy
This starter privacy policy explains how LC Productions may handle customer, order, support and licence information. Review and adapt it before launch.
Information we may collect
We may collect contact details, order information, licence key records, support messages, download logs and basic technical information needed to provide software downloads, checkout, activation and support.
How information is used
Information is used to process orders, deliver licence keys, provide support, prevent fraud, maintain downloads and improve LC Productions products and services.
Payments
Card payments should be handled by a secure payment provider such as Stripe. LC Productions should not store full card numbers on this website.
Support requests
Messages sent through the support form may be stored so we can reply, investigate issues and keep a record of customer support history.
Retention
Order and licence information may be kept for accounting, fraud prevention, licence recovery and support purposes. Support messages should only be kept for as long as reasonably needed.
Your rights
Customers can request access, correction or deletion of personal information where applicable. Some order and accounting records may need to be retained for legal reasons.
Contact
For privacy questions, contact LC Productions through the support form.